General Refund Policy
If for any reason you are unsatisfied, we will refund the purchase of any course(s), as long as the request for the refund is submitted before the course expires, within 30 days of purchase, and the course(s) is not more than 50% completed. Please contact our office for any refund inquires.
Promotional Codes
Promotional codes must be applied at checkout. No refund for a promotional code/discount will be granted after checkout. To obtain your discount, you must enter the promotional code in the box under your total at checkout and click the "Apply Discount" button, which will then subtract your discount from the total amount due. Promotional codes are not eligible for use in conjunction with payment plans, extensions, or additional continuing education certificates.
Course Expiration
Exam Prep Edge
Exam Prep Edge courses must be completed within 15 (fifteen) months from the date of purchase. Extensions are not available for Exam Prep Edge courses. Since our Exam Prep Edge courses are so unique, price matching is not available. Credits may not be used to purchase Exam Prep Edge courses.
Pre-Licensing Education
Pre-Licensing courses expire 6 months after the date of purchase. The student will be granted a one-month extension at no charge, said one-month free extension to be applied immediately after the initial 6-month term. For any reactivation or extension of the course after the 7th month, we will charge the student 20% of the current retail price of the course for each 30-day extension or partial 30-day extension in the event that the course finally terminates before the end of the final 30-day extension. Extensions or reactivations cannot be granted beyond 12 months from the purchase of the course since, in all events, the course terminates 12 months after purchase.
If the course is not completed within 12 months of the date of purchase the student will be required to purchase a new course at 50% of the current retail price of the new course and fully complete the new course, including the final exam, if the student wants credit for the new course.